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Payment Options

1. Payment is expected in full at time of visit and when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill or have payment installment plan options. 

2. We accept credit cards (Visa, Mastercard, Debit-Visa, Debit-Mastercard) and debit cards. We request payment over phone, but can do tap at door or pin entry at door if necessary. We do not accept cheques or AMEX (American Express). We are not currently accepting / handling cash in light of the pandemic until further notice. 

3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Derry Heights Animal Hospital understands this and recommends you consider making some special arrangements through a personal savings account/plan for your pet, or through a service like PETCARD which specializes in veterinary financing that will allow you to break down your payments into monthly installments over terms of 6 months to 5 years. It takes just 5 minutes to complete an application over the phone for immediate approval at 1-888-689-9862 or 1-888-689-9876, or apply yourself online at: petcard.ca. Another similar service is MEDICARD.


Insurance For Your Pets

Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites . . .

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Office Hours

VET AVAILABLE BY APPOINTMENT ONLY (LIMITED) CALL/EMAIL - NO WALK INS. CLOSED SUNDAY AS OF 8/2019. SEE GOOGLE PAGE & CONTACT US FOR COVID-19 CHANGES

CLOSED ALL HOLIDAYS & CURBSIDE SERVICES CURRENTLY

Monday:

9:00 am-8:00 pm

Tuesday:

9:00 am-8:00 pm

Wednesday:

9:00 am-8:00 pm

Thursday:

9:00 am-8:00 pm

Friday:

9:00 am-8:00 pm

Saturday:

10:00 am-5:00 pm

Sunday:

Closed